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All-in-One Platform

ViamiOne

Complete Business Management Platform

Manage Sales · Projects · HR · Support · Finance

ViamiOne
What is ViamiOne?

Your All-In-One Business Command Center

ViamiOne is a comprehensive, role-based business management platform built for modern companies. It brings together Sales, Projects, HR, Finance, Customer Support, and Client Relationship management into a single intelligent workspace - so your entire team works from one source of truth.

Built for every industry

Retail & E-CommerceConstructionManufacturingConsulting FirmsHealthcareFinancial ServicesStartups & SMEsLogistics
01

Role-Based Access

Admin, Staff & Client views — each seeing only what they need.

02

End-to-End Sales

Lead capture through invoice payment in one tracked pipeline.

03

Project Management

Tasks, Kanban, timesheets, goals, and milestones.

04

HR & Payroll

Employees, leaves, salaries, contracts, and assets.

05

Client Portal

Branded, secure workspace for your customers.

06

Smart Reports

Revenue, expenses, attendance, and pipeline analytics.

Adaptive Dashboard

The Adaptive Dashboard

Every role sees exactly what matters most — personalized, intelligent, and always up to date.

viami.co.in/dashboard

24

Open Leads

8

Active Projects

4

Open Tickets

₹1.2L

Pending Invoices

Recent Activity

Lead: Ravi Sharma assigned

Invoice #1042 sent

Project Alpha: 72% complete

Ticket #38 resolved

My Tasks

Review proposal for Zara Corp

Update Q3 timesheet

Follow up with lead: Priya

Approve payroll run

CRM & Sales Module

From first contact to closed deal.

Every step of your sales process tracked, assigned, and reportable — in one place.

Lead Capture
Estimate
Proposal
Negotiation
Invoice
Payment

Customer & Contact Management

Centralised directory with full interaction history, billing profiles, and account details.

Proposals & Estimates

Create professional proposals, track draft/sent/open status, convert to invoices in one click.

Invoice & Credit Notes

Full invoice lifecycle — generate, send, track paid/unpaid/overdue, manage credit notes and batch payments.

Lead Conversion Pipeline

Capture leads, track pipeline stage, assign ownership, convert to customers with Kanban and list views.

Contracts & Subscriptions

Manage recurring agreements, subscription billing, and contract renewals with automated reminders.

Sales Reports

7 tabular reports and 3 chart views covering revenue, collections, and customer performance.

Project & Work Management

Track every project from kickoff to completion.

Full team visibility. Customer-level access controls. Billing mode per project. Every task, timer, and milestone — one workspace.

Task lifecycle

01Not Started
02In Progress
03Testing
04Awaiting Feedback
05CompleteDone

Projects

Track billing mode, members, start/deadline, and real-time progress in a CI-style workspace.

Tasks & Kanban

List or Kanban view with priority, assignee timers, smart filters, checklists, and exports.

Timesheets

Log time spent per project. Integrated with task timers for accurate, billable hour tracking.

Goals & Milestones

Define team goals, track milestone completion, and measure performance against targets.

HR & People Management

Everything HR — onboarding to payroll, leaves to assets.

8
HR Modules
360°
Employee View
Auto
Payslip Gen.

Employee Directory

Full records — roles, departments, geo-fence, active/inactive status and last login.

Leave & Attendance

Configure leave types, manage requests, track holidays and daily attendance.

Payroll & Salaries

Define salary structures, run payroll, generate payslips and compensation records.

Staff Contracts

Store and manage employment contracts digitally with document version control.

Assets Management

Track laptops, devices, and equipment assigned to employees with asset types.

Training & Disciplinary

Log training programs, disciplinary actions, and structured resolution records.

Positions & Vacancies

Manage job openings, hiring pipeline, and applications from one HR workspace.

HR Reports

Insights into headcount, attendance trends, leave patterns, and compensation analytics.

Support Module

Keep every customer issue resolved and tracked.

Structured ticket management with department routing, SLA tracking, and a self-service knowledge base — so no support request goes unanswered.

Support Queue10 total tickets
4Open
1In Progress
1Answered
4Closed
Low PriorityMedium PriorityHigh Priority
01

Ticket Management

Open, assign, track, and resolve tickets by priority, department, and status with full audit trail.

02

Department Routing

Route tickets to HR, IT, Accounts — assign to responsible staff automatically.

03

Knowledge Base

Build a self-service knowledge base so customers resolve issues without raising tickets.

04

Surveys

Collect customer feedback through structured surveys linked to support interactions.

05

Priority & SLA Tracking

Set Low/Medium/High priorities and monitor resolution timelines against service agreements.

06

Export & Reporting

Export all ticket data. Measure support performance across teams and time periods.

Client Portal

Give your customers a branded window into their business.

Your customers no longer need to call or email to check status. The Viami Client Portal gives them a permission-aware workspace — showing exactly what they need, nothing they don't. Reduce support calls. Boost client confidence.

Project Visibility

View all active and completed projects with real-time status, tasks, progress, and deadlines.

Invoices & Payments

Full transaction history — view, download, and track Paid/Unpaid/Partial payment status for all invoices.

Estimates & Proposals

Review and accept commercial quotes and proposals shared directly by your sales team.

Support Ticket Raising

Raise, track, and respond to support tickets with priority. Monitor resolution progress in real time.

Files & Documents

Access contracts, reports, deliverables, and shared documents anytime with direct download.

Secure Isolated Access

Each client sees only their own data. Session-guarded with auto idle expiry and permission-aware rendering.

Role-Based Access Control

Every user gets the right access — no more, no less.

Full control

Admin

  • Full access to all modules
  • Manage users, roles & permissions
  • View all financial data & reports
  • Configure HR, payroll & operations
  • Access all customer & project data
  • System-level settings & configurations

Role-scoped access

Staff

  • Access based on assigned role
  • View assigned projects & tasks
  • Log timesheets & manage own work
  • Raise & respond to support tickets
  • Limited financial visibility
  • Department-level operations only

Self-service portal

Client

  • View their own projects only
  • Access invoices & transaction history
  • Raise support tickets
  • View proposals & estimates
  • Download shared documents
  • No access to internal operations
Industries We Serve

Built for every kind of business.

From clinics to construction sites, schools to supply chains — ViamiOne adapts to how your industry works.

10+
Industries
500+
Businesses
1
Platform
Scalability

Healthcare

Hospitals · Clinics

Education

Schools · Institutes

Manufacturing

Plants · Assembly

Real Estate

Agencies · Builders

Construction

Contractors · Sites

Healthcare

Hospitals · Clinics

Education

Schools · Institutes

Manufacturing

Plants · Assembly

Real Estate

Agencies · Builders

Construction

Contractors · Sites

Healthcare

Hospitals · Clinics

Education

Schools · Institutes

Manufacturing

Plants · Assembly

Real Estate

Agencies · Builders

Construction

Contractors · Sites

Healthcare

Hospitals · Clinics

Education

Schools · Institutes

Manufacturing

Plants · Assembly

Real Estate

Agencies · Builders

Construction

Contractors · Sites

Financial Services

Fintech · Advisory

Retail & E-Commerce

Retail · D2C

Logistics

Transport · Warehousing

Consulting

IT · Legal · Mgmt

Startups & SMEs

Startups · SMBs

Financial Services

Fintech · Advisory

Retail & E-Commerce

Retail · D2C

Logistics

Transport · Warehousing

Consulting

IT · Legal · Mgmt

Startups & SMEs

Startups · SMBs

Financial Services

Fintech · Advisory

Retail & E-Commerce

Retail · D2C

Logistics

Transport · Warehousing

Consulting

IT · Legal · Mgmt

Startups & SMEs

Startups · SMBs

Financial Services

Fintech · Advisory

Retail & E-Commerce

Retail · D2C

Logistics

Transport · Warehousing

Consulting

IT · Legal · Mgmt

Startups & SMEs

Startups · SMBs

Why ViamiOne

Why Choose ViamiOne?

01

All-in-One Platform

Sales, projects, HR, finance, and support — no switching between tools or vendors.

02

Role-Based & Secure

Granular permission controls ensure every user sees exactly what they need.

03

Client-First Design

A branded client portal gives your customers 24/7 access to their data.

04

Real-Time Insights

Dashboards and reports that surface the right information at the right time.

05

Scalable & Flexible

Grows with your business — from startup teams to multi-department enterprises.

06

Expert Support

Built and supported by Viami Global Services — India's trusted IT partner since 2020.

"ViamiOne replaced five separate tools our team was juggling. Everything from sales leads to HR payroll is now in one place — our productivity jumped and our clients love the portal."

— Operations Director, Finserve Group

Ready to simplify your technology?

Let Viami support your IT, digital services, and automation.