Have any questions?
+91 90750 05790
Have any questions?
+91 90750 05790
Overview
Retail is one of the most technology-driven sectors in the economy. From point-of-sale systems and inventory management to e-commerce platforms and customer loyalty programmes, the quality of your technology directly impacts your revenue and your customer experience.
Viami partners with retailers — from single-store independents to multi-location chains and pure-play e-commerce businesses — to deliver technology that drives sales, improves operations, and builds lasting customer relationships.
Retail Clients
Avg Revenue Uplift
POS Uptime
Client Satisfaction
High-performance online stores built for conversion, speed, and scale — with full payment and logistics integration.
Modern point-of-sale deployments, integrations, and 24/7 support for single and multi-location retailers.
Real-time inventory visibility across stores and warehouses, with automated replenishment and supplier integrations.
Customer loyalty platforms, CRM integrations, and marketing automation that drive repeat business and lifetime value.
Sales dashboards, customer behaviour analytics, and demand forecasting tools that help you make smarter decisions.
Payment security compliance, data protection, and network segmentation for card-present and card-not-present environments.
Sectors
POS systems, inventory management, store networks, and multi-location IT support for bricks-and-mortar retailers.
Platform development, hosting, payment integrations, and performance optimisation for online stores.
Unified commerce solutions that connect your online and offline channels for a seamless customer experience.
Order management, route planning, and distributor portal solutions for FMCG brands and their distribution networks.
Visual merchandising technology, loyalty platforms, and e-commerce solutions for fashion and lifestyle brands.
Self-checkout, inventory automation, loyalty programmes, and multi-store network management for grocery retailers.
01
Retail doesn't stop at 5pm. Our 24/7 support and monitoring keeps your point-of-sale systems running when it matters most.
02
We connect your online store, physical locations, and back-office systems for a single view of stock, sales, and customers.
03
Cloud infrastructure that scales automatically for peak seasons, flash sales, and rapid growth — no downtime, no surprises.
04
PCI-DSS compliant payment environments and robust data protection for your customer records and transaction data.
Delivery
We review your current POS, e-commerce, inventory, and back-office systems — identifying gaps and improvement opportunities.
A connected technology plan covering online, in-store, and operational systems — designed to grow with your business.
Careful implementation with minimal trading disruption, plus ongoing managed services and retail-hours support.
Our Retail IT Expertise
From single stores to multi-location chains and high-traffic e-commerce platforms, Viami has the expertise to deliver retail technology that performs under pressure. We understand the pace of retail, the importance of customer experience, and the commercial impact of every technology decision.
Viami rebuilt our e-commerce platform and integrated it with our 12 physical stores. Our online revenue tripled in the first six months and our inventory is finally accurate across every location.
— Head of Operations, StyleForward Retail Group
